United Way 2-1-1’s Accomplishments
In the past year, United Way 2-1-1:
- Achieved consistent monthly increases in 2-1-1 contact volume. Information and Referral Specialists handled 18,441 calls and 22,543 online database searches occurred. The total contacts reflect an increase over the previous year with online searches contributing an ever-increasing percentage of the contacts made.
- Expanded community visibility of 2-1-1 program by attending resource fairs, agency fairs, presentations and speaking engagements.
- United Way 2-1-1 partnered with WellCare, FamilyWize, and Medical Associates Plus to host the 1st Fall Flu Clinic and Resource Fair providing free flu vaccinations to over 50 participants.
- United Way 2-1-1 is in the works to launch text services along with other 2-1-1’s and United Way Worldwide.